Service & Support – Greiner ensures your system availability
Switchgear is at the heart of modern energy supply. They switch, distribute, control and protect the flow of electricity – and thus ensure safe and trouble-free operation of your electrical systems, both in everyday and extraordinary operating situations.
Our comprehensive service includes the maintenance of existing systems as well as the modernization of obsolete components. Our tailor-made service offering ensures a trouble-free and efficient runtime of your switchgear through the following advantages:
- Highest operational reliability thanks to tested components
- Standard-compliant equipment according to current VDE specifications
- Long-term spare parts supply even for older model years
- Simple retrofitting of state-of-the-art automation technology – without purchasing a new one
Complete service for the entire system life cycle
Our team accompanies you from A to Z – from initial assembly to retrofit: We ensure that your systems always perform optimally and ensure a resilient power supply according to the latest standards.
Our service accompanies your entire system life cycle
Start efficiently
Even before delivery, we put your switchgear through its paces:
- Functional tests according to VDE standards, including dielectric tests, heating tests, functional tests and mechanical tests.
- Documentation with CE marking
Our technicians then accompany the installation and put your system into operation on site – quickly, precisely, transparently.
Preventive maintenance and servicing
We test electrical and mechanical functions, clean and maintain insulating parts, oil and grease moving components, check electrical connections and replace critical parts in a timely manner. All work is recorded, including the recommendations for action made by our employees to keep your systems in ideal condition in the long term.
Retrofit and modernization: Would you like to gradually renew your plant fleet? Our retrofit service complements and automates existing systems – without the need for expensive new purchases.
Spare parts management: We ensure a fast supply of spare and wear parts in original manufacturer quality. Optimal stockpiling and strategic spare parts management help you avoid unnecessary downtimes.
Repair service: In the event of a malfunction, we react quickly and flexibly – directly on site to get your systems ready for operation again quickly.
Testing & certification at the highest level
Our in-house test benches enable high-voltage tests up to 141 kV (surge voltage) and 100 kV (standing alternating voltage). Temperature measurements up to 3150 amperes (3-phase) and comprehensive EMC tests ensure the highest system reliability.
Individual service contracts
From individual inspections to complete support: Our service contracts tailored to your needs offer long-term planning security, reduce risks and significantly increase your production reliability. Our technicians carry out services directly at your site with special tools.
Product training for your team
To ensure that your employees are confident in mastering all functions, we offer practice-oriented training courses directly on the product.
Always available – our service
In an emergency, we are available for you around the clock:
Service-Hotline: +49(0)6351 4907-0
E-Mail-Support: info@greiner.eu (Availability: Monday – Friday, 8:00 a.m. – 5:00 p.m.)
Greiner service means much more than maintenance: We are your reliable partner for maximum system availability. Contact us – together we will develop the ideal solution for your requirements.